Question 1

What are your hours of operation?

Accepted Answer

The centre is open Monday-Friday from 7:00am until 5:30pm.

Question 2

How long has the centre been established?

Accepted Answer

Since 2001, however the current owner has taken over since June 2015.

Question 3

What schedule does your centre follow for closures?

Accepted Answer

The centre observes all statutory holidays and follows the Halton District School Board (HDSB) for snow days and other emergency closures. In addition, the centre closes twice each year for Staff Professional Development Days, typically held in May and November.

Question 4

Is your centre licensed and part of the CWELLC program?

Accepted Answer

Glen Abbey Child Care & Montessori is licensed by the Ontario Ministry of Education – Child Care Quality Assurance and Licensing Branch. Our centre is licensed to provide care for 107 children, with an additional licence for 24 children in our Half-Day Preschool Program.We are proud to participate in the Canada-Wide Early Learning and Child Care (CWELCC) System, offering eligible child care for children under 6 years of age at $22 per day.

Question 5

What are your teacher to child ratios?

Accepted Answer

Toddler program is a 1:5 ratio, Preschool program is a 1:8 ratio, Junior Kindergarten is a 1:13 ratio and School Age is a 1:15 ratio.

Question 6

Are meals provided?

Accepted Answer

Yes. We prepare and provide our meals with adherence to Canada Food Guide. We serve breakfast, lunch and snack for the children. Lunch is made on site by our cook.

Question 7

How do you communicate with parents?

Accepted Answer

Our centre management and staff strives for an open communication with everyone. We respond to enquires, questions and concerns through in person meetings, over phone calls, and through email too.
 
Daily communication with parents differs with different classes.
 
Toddler staff send out a daily report to parents each evening detailing how their toddlers day was.
 
Preschool classrooms use the Brightwheel app to send photos and important information to parents periodically throughout the week.

Question 8

What is your waitlist process?

Accepted Answer

To ensure that families gain access to Glen Abbey Childcare & Montessori programs in the shortest time possible, the following practices are put in place:
1. The date of registration on the waitlist will reflect the date the registration form are received by our Office Administration (online or by phone);
 
2. A family who refuses a space the first time it is offered or fails to return a first call within
one week will retain its priority on the wait list;
 
3. A family who refuses a space when offered a second time or fails to return a second call within one week will be placed at the end of the waitlist;
 
4. A family who refuses a third offer for a space or fails to return a third call within one week will be withdrawn from Glen Abbey Childcare & Montessori’s waitlist. Once withdrawn from the waitlist, a family must forward a new registration form to the Administration Office to be placed on the waitlist.
 
5. It is the parent’s responsibility to call or e-mail Glen Abbey Childcare & Montessori to bring changes to their contact information.
 
6. When a space becomes available, the family at the top of the waitlist will be contacted,
irregardless of whether the space is full-time or part-time. Once a child is registered, it
becomes possible to eventually accommodate for more specific needs, for example, going from a part-time to a full-time space.
 
7. Waiting list are maintained as per the needs identified and discussed by parents however, vacant spots are provided to families needing immediate care as supposed to reserving the spot for clients needing care at a future date.
 
8. Families listed in the centre’s waitlist will be assigned a identification serial number
(combination of numbers and letter). Please keep your identification serial number to
enquire about your status on the waitlist. The waitlist order will be posted on the centre’s
bulletin board reflecting only the identification serial number for privacy and confidentiality reasons.
 
The order of priority in which children are enrolled is:
1. Children graduating from within the centre or requiring change of program
2. Siblings of the children in our Centres
3. Children of parents working in Centre
4. Children requiring full time care

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(905) 469-3333

Frequently asked questions

What are your hours of operation?

How long has the centre been established?

What schedule does your centre follow for closures?

Is your centre licensed and part of the CWELLC program?

What are your teacher to child ratios?

Are meals provided?

How do you communicate with parents?

What is your waitlist process?

We Are Social!

Come and see us!

(905) 469-3333

info@glenabbeychildcare.ca